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Privacy Policy

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Privacy Policy (Last Updated - November 1, 2021)


The Customer Conference (TCC) values your privacy very highly. The purpose of this Privacy Statement is to explain the policies and procedures we follow in collecting, using, and disclosing your personal information. We have adopted these policies for TCC, its products, and services and not for products and services that reference, display, or link to another privacy statement.


We will only process your Personal Data (as defined under applicable law) in accordance with applicable data protection and privacy laws. For the purposes of Israel, UK and EU data protection legislation, the data controller is TCC organized by Congress Geeks, 9 Barzilai Street, Rishon LeTsiyon, Israel 7520609.

Data We Collect

We collect information and data about individuals who visit our website, mobile site, registration, or event platforms, as well as individuals who contact us.

Submitting Your Information

We collect your name, contact information, and other information when you register for an event, create an account and profile on the event platform, or attend an event hosted or organized by Congress Geeks. 


Third-Party Data Sources

Some of the information we receive comes from third parties. Among them are:

  • Social networks and other applications that allow others to access the user's information;

  • Services we jointly provide with our partners;

  • Open government databases or other publicly available sources.

Whenever we obtain information about a third party, we protect it in accordance with this statement, plus any additional restrictions, if any, imposed by the source of the information. You are free to decline the request for personal information. If you do not provide the information that is necessary for us to provide our services, we may not be able to provide those services to you.

Information We Collect About You

In this privacy statement, we describe how we will use your personal information gathered through our services. These are some of the ways we use your information:

  • The provision and delivery of our services, providing customer support, and responding to your questions;

  • Maintain our business operations, which includes business analytics;

  • Provide you with confirmations and updates, administrative and technical support;

  • We will keep you informed about new developments, upcoming events, and promotional offers.


Sharing Your Information

Personal information may be shared with your consent or to complete transactions, or provide the services you have requested, e.g. when you make a payment, we may need to share your information with banks and other financial service providers to process payments, prevent fraud, or provide related financial services.

The information described in this statement may be shared with vendors or agents working on our behalf, e.g. contracting companies that provide accounting services, registration systems, cloud-based office productivity services, event support, website hosting may need access to personal information to perform their functions.


The companies must adhere to our data privacy and security requirements, and may not use the personal information they collect from us in any other way. In addition, we may disclose personal information as part of a corporate transaction, such as a merger, transfer, divestiture, or sale of all or a portion of our business or assets.


We will access, transfer, disclose and preserve personal information if we have a good faith belief that doing so is necessary in order to:

  • Respond to valid legal process, including from law enforcement or other government agencies;

  • For our clients' protection or to prevent serious injury or death;

  • Ensure the security of our operations and services, such as deterring fraud or preventing an attack on our computer systems or networks; 

  • As part of protecting our rights or property, we enforce the terms of our agreements.

Protecting Your Information

We are committed to protecting your information. We have taken measures to protect your information. Despite these measures, no website or Internet transmission is entirely secure. Taking steps to protect your personal information is important, such as choosing a strong password, keeping it private, logging out of your TCC account, and shutting down your web browser before leaving a shared or unprotected device.


Control and choice of information 

  1. Data access, correction, and deletion
    You can access, correct, or delete the personal information that we hold by contacting us using the information at the bottom of this privacy statement. To the extent permitted by applicable law, we reserve the right to charge a fee or decline requests that are unreasonable, excessive, or prohibited by law, or could adversely affect the privacy or other rights of another individual, or if you are unable to verify your identity.

  2. Communications
    You can opt to receive promotional communications by phone, email, or postal mail. If you do not wish to receive promotional emails from us, follow the instructions in the message or contact us as stated at the bottom of this privacy statement. This does not apply to mandatory service communications such as billing statements or communications included in our ongoing services.

  3. Cookie settings
    You can use your browser's settings to reject or delete cookies. However, it may affect certain features or services of the websites if you delete or reject cookies.


The retention of personal information

Your information will be kept for as long as it is necessary to provide the services and complete transactions you have requested, as well as to comply with our legal obligations, resolve disputes, and enforce our agreements. Since these needs can vary for different services and engagements, actual retention periods will depend on factors such as the type of data, the nature of the engagement and relationship, and our legal or contractual obligations.


Data Storage and Location

We may store and process your personal information in your country or region, or in any other country where we or our affiliates, subsidiaries, or service providers have facilities. We take steps to ensure the data we collect under this statement is treated in accordance with this statement and applicable law, wherever the data is located.


European Union Data Protection Law

If the processing of personal information about you is governed by EU data protection laws, you have the following rights:

  • You have the right to access, rectify, or erase your personal information;

  • Any automated processing of your personal information based on your consent or a contract with you entitles you to a copy in a form that is usable and portable of that information;

  • The processing of personal data based on consent is revocable at any time;

  • Under certain circumstances, you can object to, or obtain a restriction on, the processing of personal information;

  • Residents of France can specify how their data will be used after death.


For such requests, please contact us at the address provided below.  You also have the right to file a complaint with a supervisory authority, but we encourage you to contact us first if you have any questions.

Updates to This Privacy Policy

Whenever applicable laws or policies change, we may need to update this privacy statement, if we make changes to the statements, we will change the "Last Updated" date. Where changes to the statement are material, we will notify you or obtain consent from you, as it may be required by law.

Contacting Us

Please send questions, comments, and requests regarding this Privacy Policy to:

Congress Geeks 

9 Barzilai Street 

Rishon LeTsiyon, Israel 7520609


For general inquiries and privacy-related matters please contact us at:

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