NOVEMBER 14-15, 2023
SAN JOSE MCENERY CONVENTION CENTER | SAN JOSE, CA
NOVEMBER 14-15, 2023
SAN JOSE MCENERY CONVENTION CENTER | SAN JOSE, CA
MEET THE ISRAELI CUSTOMER SUCCESS & CUSTOMER SUPPORT
COMMUNITIES, AND BUILD TOGETHER THE FUTURE OF SAAS!
The Customer Conference Israel is the premier annual event dedicated to the Customer Success, Customer Experience, and Customer Support landscape in Israel and beyond. TCC offers a comprehensive view of both global and local trends, industry insights, and key developments. Our mission is to showcase emerging trends, along with practical tools and techniques to drive success in CS, CX, and Customer Support.
WHO ATTENDS TCC?
Listed below are some companies that attended TCC
WHY TO ATTEND
This event is designed for Chief Customer Officers, Customer Success leaders, and their CS, CS Ops, CX, and Support teams.
Join us for an action-packed day featuring four parallel tracks filled with hands-on learning, real-world insights, and extensive networking with Israel’s top Customer Management professionals.
It’s more than a conference - it’s an opportunity to turn professional development into a team-bonding experience, all set against the stunning backdrop of the Mediterranean at the iconic Hilton Tel Aviv.
TCC
KEYNOTE
Moran Samuel
B.P.T, M.Ed., Paralympic Medalist & Inspirational Speaker
TCC SPEAKERS
Join 50+ Leading Experts Shaping the Future of CS, CX, and Customer Support
Batsheva Moshe
GM Israel at Wix
Chairwoman at Yozmot Atid
Guy Galon
CCO
Obrela
Shiri Levi-Laor
COO
Driivz
Heelee Kriesler
CCO & CFO
Blend
Luda Soffer
VP Customer Experience
Clarivate
Ram Menashe
VP, Customer Success
CyberArk
Zahi Malki
VP Customer Success
Similarweb
Dror Sabbag
VP of Customer Success
Surecomp
Sivan More
VP Customer Success
HiBob
Shaun Bretstein
VP Customer Success
Lodgify
Ilana Yakobi
VP Customer Services
DoControl
Shimon Liberman
Head of Developer Success & Support
Frontegg
Sharon Amitai Eli
Head of Customers
BonData
Varda Tirosh
Chief Customer Officer
Optimove
Karen Geva
VP Product Strategy
SAP Emarsys
Nadav Tovias
GM Israel
DevRev
Guy Gadnir
CEO & Co-founder
Journeyz
Gilad Weitman
Chief Business Officer
Cyberbit
Natalie Margolin
VP, Customer Experience
monday.com
Nadav Chomed-Zur
Vice President of Customer Experience
Elementor
Effie Mansdorf
Director of Customer Success
Crowdstrike
Ori Horvitz
VP Customer Success & Support
SparkHire
Yuval Cohen
VP of Customer Onboarding
Datarails
Daniel Goldfeld
VP of Customer Success
Hi Auto
Boris Tamir
Head of Digital Customer Success
Hibob
Yoni Voronov
Sr. Director, Global Technical Services
Palo Alto Networks
Ziv Peled
Chief Customer Officer
AppsFlyer
Boaz Arbel
Co-Founder & Consultant
Worknet
Dr. Alon Talmor
Founder & CEO
Ask-AI
Adi Raveh Gluska
VP, Global Customer Care
Fiverr
Kobi Malka
VP of Customer Success
Logz.io
Gil Almog
SVP Global CX
Guesty
Shachar Kedem
VP Operations and Support
AU10TIX
Or Guz
COO
Velocity
Ifat Lev
Customer Success Executive,
Advisor & Coach
Eran Fishov
Global Head of Account Management
Coralogix
Matan Ilan
VP Customer Experience
accessiBe
Avner Firon
Director of Customer Experience
AutoDS
Dima Volkov
Senior CSM
Wix Enterprise
EVENT STAGES
STAGE 1
CUSTOMER SUCCESS
AS A GROWTH ENGINE
Customer-Led Growth & Revenue Management, GTM Strategy, CS Monetization & Profitability, Setting Your Team for Revenue Growth
STAGE 2
PROCESSES &
OPERATIONS TRANSFORMATION
CS in the GenAI Era: Maximizing Efficiency, Scalability, and Customer Engagement, Digital Customer Success Strategy & AI-Powered CS Agents, Customer Enablement, Measuring Customer Results
STAGE 3
CUSTOMER SUCCESS
HANDS-ON
Cross-Functional Alignment, Customer Engagement Tactics, CS-Driven Expansion & Upsell Mastery
STAGE 4
CUSTOMER EXPERIENCE &
CUSTOMER SUPPORT
Proactive CX & Support Strategies, Self-Service Optimization, Scaling Support Teams Efficiently, Personalization at Scale
REGISTER TODAY!
REGULAR
REGISTRATION
1170 NIS
-
Access to all the sessions
-
Breakfast, lunch and breaks
-
Access to networking areas
-
Event materials
GROUP 4+
REGISTRATION
990 NIS
-
Access to all the sessions
-
Breakfast, lunch and breaks
-
Access to networking areas
-
Event materials
VENDOR
REGISTRATION
3600 NIS
-
Access to all the sessions
-
Breakfast, lunch and breaks
-
Access to networking areas
-
Event materials
-
Vendor Badge
PRESS & INSERT YOUR CODE HERE
.png)
HIGHLIGHTS OF TCC ISRAEL 2024
TCC ISRAEL ADVISORY BOARD
Boaz Arbel
Co-founder & Consultant
Worknet
Shiri Levi-Laor
COO
Driivz
Yoav Ziv
CEO
Blend Localization
Guy Galon
CCO
Obrela
Asaff Zamir
VP Global Customer Success, Solution Architecture, and Business Operations at AI21 Labs
Adi Janowitz
CCO
HiBob
.jpg)
Peleg Samson
VP of Customer Success
Guidde
Chilik Hochberg
Director of Customer Success
Dynatrace
Daniel Goldfeld
VP of Customer Success
Hi Auto
Avner Baruch
Sr. Director of GTM at IONIX
Founder of Project Moneyball
